Amazon return labels printing blank pages

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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Information Need Windows 11 help?

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

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Amazon Return Labels

Amazon Return Labels

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‎10-25-2017 10:23 AM

HP Recommended Product: HP Deskjet 1000 J110a Operating System: Microsoft Windows 10 (64-bit)

Installed new printer and ink cartridges, no problem printing documents but can not print Amazon Return Labels, only ejects blank paper.

Tags:
hp deskjet 1000 j110a

Level 17

Dragon-Fur

45,348 14,938 4,080

‎10-25-2017 12:21 PM

HP Recommended

Printer likely cannot understand the content of the label.

Print the label as an image.

If you can do so, download the label file > Open in PDF reader > Print as image.

Reinstall / Update your PDF Reader ( Adobe Reader DC / Foxit Reader)

HINT: Watch out for and UNCHECK unwanted extra software

Open the offending PDF file > File > Print > Advanced >>

Set the printer select the colors

Print the PDF file as an image

If you cannot download the file > Snip the label > save file as a .jpg (image) file >

Open the file in image / photo software > Print

If you are using Firefox, use the Firefox "Take a Screenshot" method. Save the .png file and print.

Use Firefox browser (latest version)
Open your email account
View the email you want to print
Right-Click on the email > Select Take a Screenshot
Move the mouse around until the "box" includes the part of the email you want to print >
Left-Click to snap the box around the content >
If you like, stretch the boundaries a little larger to encompass the content the way you like it >
Click Save
Click Download to save the .png file onto your computer
(File will likely save to your Downloads folder)
Open File Explorer (formally Windows Explorer) >
Navigate to your Downloads folder >
Scroll, find, and Double-Click on the saved Screenshot*.png file to open the file in your default image viewer program >
Print the image file to your printer, adjusting the size / settings as appropriate / available in the program

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